Legal texts
Everything that governs the use of Playium, grouped by who it is for. Published in Spanish, Catalan and English; in case of any discrepancy, the Spanish version prevails.
For everyone
Who is behind Playium, what personal data we process, which cookies we use and how to ask for your data to be deleted.
- Legal noticeWho owns Playium, how it is contracted online and on what terms this site is used.In force since 2026-09-28
- Privacy policyWhat personal data Playium processes as controller, why and on what legal basis, how long it keeps it, who it shares it with and how to exercise your rights.In force since 2026-09-28
- Cookie policyWhat Playium stores in your browser, what for and for how long, which third-party tools are loaded and how to manage your consent.In force since 2026-09-28
- User data deletionHow to ask for your data to be deleted, whether you are a family or a venue.In force since 2026-09-28
For venues that subscribe to Playium
The terms of service and how to cancel the subscription.
- Terms of serviceThe contract under which venues subscribe to and use Playium: what it includes, how it is paid, what each party may do and how data is recovered at the end.In force since 2026-09-28
- Cancellation and refund policyHow the Playium subscription is cancelled and when a refund applies.In force since 2026-09-28
- Data processing agreementHow Playium processes, on behalf of each venue, the data of its families, its children and its staff.In force since 2026-09-28
- Sub-processorsThe providers that process data on behalf of venues, what each one does, what data it receives and where, and those involved without being sub-processors.In force since 2026-09-28
- SecurityWhat Playium does to protect the data of venues and their families, and what it does not have yet.In force since 2026-09-28
For families
What happens to your data when you use a venue's app or calendar.